Introduction
This policy (the “Privacy Policy”) governs your use of the website www.creator.co, services performed by and all applications owned or controlled by Shop and Shout Ltd., its subsidiaries and affiliates (together “we” or “us”) (collectively, the “Services”).
We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy should be read in conjunction with the Terms of Use, which can be located at https://www.creator.co/brand-terms .
This Privacy Policy describes how we collect, process, use and share information about you when you visit the Services. It also describes the choices available to you regarding our use of information and how you can access and update this information in certain circumstances.
What Information Do We Collect?
Personal Information
(“Personal Information”) is personal information you provide us, or that we collect from you and your devices in connection with your access to and use of the Services. In legal terms, we collect and use this Personal Information as a data controller.
There are two general ways in which we collect Personal Information when you access or use the Services.
Information we automatically collect from your use of the Services
When you visit the Services, your browser and computer automatically provide us with certain technical information. This information may be collected using cookies, log files, web beacons, tags and pixels.
- Usage Information – information about your use of the Services and how you arrived at the Services, including referring URLs, pages visited, time spent, frequency, time and pattern of use.
- Technical Information – information collected when you access our Services, including IP address, access date, browser type and version, time zone, location, operating system and device type.
Information you give us
When you fill out a form, send an email or otherwise submit information through the Services, we collect personal information about you.
- Identity Information – first name, middle name, last name, title.
- Contact Information – email address and telephone number.
- Professional Information – job title, previous positions, professional experience, email address and phone number.
- Enquiry Information – information contained in enquiries you submit regarding our Services.
Information We Collect From Our Partners and Other Sources
We may obtain information about you from other sources and combine it with information collected through the Services. This may include conference or webinar attendee lists, marketing mailing lists, or similar sources.
If we receive Personal Information from third parties, we treat it as Personal Information under this Privacy Policy. We are not responsible for the accuracy or practices of third parties.
Use of Personal Information
We use Personal Information to provide, maintain, protect and improve the Services, develop new products, and protect our business and users.
- Facilitate and improve your online experience
- Enable access to and use of the Services
- Communicate with you, including customer support, service updates, technical notices and administrative messages
- Monitor and analyze trends, usage and activity
- Investigate and prevent unauthorized or illegal activity
- Protect or enforce our legal rights
- Other purposes authorized by you or permitted by law
Legal Basis for Use
- Consent – where you have given consent, which may be withdrawn at any time
- Contract – where processing is necessary to perform our obligations to you
- Legitimate Interests – including managing, developing and improving the Services, subject to appropriate safeguards
Sensitive Information
We do not request sensitive or special categories of personal data. Please do not submit such information through the Services.
If you choose to submit sensitive information, you confirm you have authority to do so and agree it will be processed in accordance with this Privacy Policy.
Sharing of Personal Information
We may disclose Personal Information to service providers acting on our behalf, public authorities, affiliates, or in connection with legal requirements or corporate transactions.
- Compliance with legal obligations and law enforcement
- Protection of rights, safety and security
- Business transfers, mergers or acquisitions
- Aggregated or de-identified data sharing
How Long Do We Retain Personal Information?
We retain Personal Information only as long as necessary for the purposes collected, subject to legal requirements and your rights.
Data Security
We take reasonable technical and organizational measures to protect Personal Information. Our Services are hosted on Amazon Web Services (AWS).
For more information, visit AWS Privacy Policy .
Questions about security may be sent to legal@creator.co.
Links to Third Party Sites
Our Services may contain links to third-party websites. We are not responsible for their privacy practices.
Promotional Communication
You may opt out of promotional communications at any time by following unsubscribe instructions or emailing legal@creator.co with the subject “Unsubscribe”.
International Transfers
Your Personal Information may be transferred outside your country, including outside the EEA. We ensure appropriate safeguards are in place.
Your Rights
You have the right to access, correct, delete or restrict processing of your Personal Information.
Requests may be submitted to legal@creator.co.
EEA Residents
If you are located in the EEA, you have additional rights under the GDPR, including rights to access, rectification, erasure, restriction, portability and objection.
California Residents
This section describes rights under the California Consumer Privacy Act (CCPA).
- Right to know what Personal Information is collected and disclosed
- Right to request deletion of Personal Information
- Right to non-discrimination for exercising CCPA rights
Requests may be submitted to legal@creator.co.
Children Under 13
We comply with the Children’s Online Privacy Protection Act (COPPA). Parents may contact us to review or delete a child’s information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Information
For questions or to exercise your rights, contact our Data Protection Officer at legal@creator.co.
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